Cancellation Refund Conditions

CANCELLATION AND RETURN POLICY

GENERAL:
By placing an order electronically through our website, you agree to the preliminary information form and the distance sales contract presented to you.
Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.
The shipping costs for product delivery will be borne by the buyers.
Each purchased product will be delivered to the buyer or the designated person and/or institution at the address provided by the buyer within a legal period of 30 days, except in cases of force majeure. If the product is not delivered within this period, the buyers may terminate the contract.
The purchased product must be delivered in full and in accordance with the specifications indicated in the order, along with all relevant documents such as warranty certificates and user manuals, if applicable.
In the event that the sale of the purchased product becomes impossible, the seller must notify the buyer of this situation in writing within 3 days and must return the total payment to the buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID FOR:
If the buyer does not pay for the purchased product or cancels the payment through the bank records, the seller's obligation to deliver the product shall cease.

PURCHASES MADE USING UNAUTHORIZED USE OF A CREDIT CARD:
If it is determined that the payment for the product was made using the buyer's credit card by unauthorized persons, and the payment for the sold product is not paid to the seller by the relevant bank or financial institution, the buyer is obliged to return the product in question to the seller within 3 days, with the shipping costs borne by the seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN CIRCUMSTANCES:
If force majeure events occur that the seller could not foresee, and the product cannot be delivered on time, the buyer will be informed. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle is resolved. If the buyer cancels the order, the payment will be refunded within 14 days if paid by cash. If the buyer made the payment by credit card and cancels the order, the product fee will be refunded to the bank within 14 days, but it may take 2-3 weeks for the bank to transfer it to the buyer's account.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT:
The buyer is obliged to inspect the goods/services subject to the contract before receiving them, and shall not receive the goods/services from the courier company if they are crushed, broken, have torn packaging, etc., and are damaged or defective. The goods/services received will be considered undamaged and intact. The buyer must protect the goods/services carefully after receipt. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must be returned along with the product.

RIGHT OF WITHDRAWAL:
The buyer may exercise the right to withdraw from the contract by refusing the goods, without any legal or penal responsibility and without providing any reason, within 14 (fourteen) days from the date of delivery of the purchased product to the buyer or the person/institution at the indicated address, by notifying the seller through the contact details below.

SELLER CONTACT INFORMATION FOR WITHDRAWAL NOTIFICATION:
Company Name: TARIK RASIM NOMER
Address: ÇİFTLİKKÖY MAH. ÜNİVERSİTE CAD. DR.ERHAN NOMER NO: 34 İÇ
DOOR NO: 10 YENİŞEHİR/ MERSİN
Email: info@junkdesign.com
Tel: +90 537 376 68 08

PERIOD FOR EXERCISING THE RIGHT OF WITHDRAWAL:
If the purchased product is a service, this 14-day period starts from the date of the contract. The right of withdrawal cannot be exercised for service contracts where the service has begun with the consumer's approval before the withdrawal period ends.
Costs arising from the use of the right of withdrawal shall be borne by the seller.
To exercise the right of withdrawal, written notification must be made to the seller within 14 (fourteen) days by registered mail with return receipt requested, fax, or email, and the product must not be used in accordance with the "Products for Which the Right of Withdrawal Cannot Be Exercised" provisions of this contract.

EXERCISING THE RIGHT OF WITHDRAWAL:
The invoice of the product delivered to the third party or the buyer (if the invoice for the product to be returned is issued to a company, the return must be made with the return invoice issued by the company). The return form, the products to be returned must be delivered complete and undamaged with their box, packaging, and standard accessories, if any.

RETURN CONDITIONS:
The seller is obliged to refund the total amount and return the documents that place the buyer under debt within 10 days from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.
If there is a decrease in the value of the goods due to the fault of the buyer or if the return becomes impossible, the buyer is obliged to compensate the damages of the seller at the rate of the fault. However, the buyer is not responsible for changes and deterioration in the goods or product that occur due to the proper use of the goods or product during the withdrawal period.
If the withdrawal right is exercised, the discount amount used within the scope of the campaign is canceled if the campaign limit amount falls below the limit due to the return.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
Products that are prepared according to the buyer's wishes or explicitly according to their personal needs, and which are not suitable for return, underwear bottoms, swimwear, bikini bottoms, makeup materials, disposable products, goods that are in danger of deterioration or are likely to expire, products that are unsuitable for health and hygiene if their packaging is opened after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines other than those provided under the subscription agreement, services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the buyer, are not eligible for return as per the regulation. Additionally, the right of withdrawal cannot be exercised for services that have begun with the consumer's approval before the right of withdrawal period expires.

DEFAULT AND LEGAL CONSEQUENCES
If the buyer defaults on payments made by credit card, the buyer agrees, declares, and undertakes to pay interest within the framework of the credit card agreement made with the cardholder bank and to be responsible to the bank. In this case, the relevant bank may take legal action, and the buyer may be charged for the costs and attorney fees that arise. In any case, if the buyer defaults on the payment, the buyer agrees to compensate the seller for the damages and losses incurred due to the delayed performance of the debt.